PB
PockBooks
PB
PockBooks

Privacy Policy

Your privacy is our priority. Learn how we protect and handle your data.

Last Updated: August 4, 2025GDPR & CCPA Compliant
1. Introduction

This Privacy Policy describes how PockBooks ("we," "our," or "us") collects, uses, and protects your personal information when you use our accounting software service. We are committed to protecting your privacy and ensuring the security of your personal data.

2. Information We Collect

We collect several types of information:

Personal Information:

  • Name, email address, phone number
  • Business information and tax identification numbers
  • Payment and billing information
  • Profile photos and business logos

    • Usage Data:

  • How you interact with our service
  • Features you use and time spent
  • Device information and IP addresses
  • Browser type and operating system

    • Financial Data:

  • Transaction records and invoices
  • Bank account information (encrypted)
  • Tax documents and financial reports
  • Customer and vendor information
    • 3. How We Use Your Information

    We use your information to:

  • Provide and maintain our accounting services
  • Process payments and manage subscriptions
  • Send important service notifications
  • Provide customer support and assistance
  • Improve our service and develop new features
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure service security
    • 4. Information Sharing and Disclosure

    We do not sell your personal information. We may share your information only in these circumstances:

    Service Providers:

  • Payment processors for billing
  • Cloud hosting providers for data storage
  • Customer support tools
  • Analytics services (anonymized data only)

    • Legal Requirements:

  • When required by law or legal process
  • To protect our rights and property
  • In case of business merger or acquisition
  • With your explicit consent
    • 5. Data Security

    We implement industry-standard security measures:

  • End-to-end encryption for sensitive data
  • Secure data centers with 24/7 monitoring
  • Regular security audits and penetration testing
  • Multi-factor authentication options
  • Employee access controls and training
  • Automated backup and disaster recovery
  • SOC 2 Type II compliance
    • 6. Data Retention

    We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Meet tax and accounting requirements

    • You can request deletion of your account and data at any time, subject to legal retention requirements. Financial records may be retained for up to 7 years as required by law.

    7. Your Privacy Rights

    You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Delete your account and data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Restrict processing of your data
  • Object to automated decision-making

    • To exercise these rights, contact us at privacy@pockbooks.com.

    8. Cookies and Tracking

    We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze service usage and performance
  • Provide personalized experiences
  • Ensure service security

    • You can control cookie settings through your browser. Disabling cookies may affect service functionality.

    9. Changes to This Policy

    We may update this Privacy Policy periodically. We will notify you of material changes via:

  • Email notification to your registered address
  • Prominent notice on our website
  • In-app notifications

    • Your continued use of our service after changes constitutes acceptance of the updated policy.

    10. Contact Us

    For privacy-related questions or concerns, contact us:

    Email: support@pockbooks.com

    Mail Privacy Officer, PockBooks, lagos, Suite 100, Lagos, Nigeria.

    Phone: +234 (555) 123-4567

    We will respond to your inquiry within 30 days.